Where can I check the status of my packages?

The best way to get the latest shipping updates is to check directly on your agent’s website, like KaKoBuy or another one. Go to the Parcel section and click on the tracking ID.
If the tracking number isn’t visible yet, it means the package hasn’t been shipped.

Tracking shipments is also possible through external services like:
・ParcelsApp — https://parcelsapp.com/
・AfterShip — https://www.aftership.com/
・17Track — https://www.17track.net/
・Ship24 — https://www.ship24.com/

When we send packages via DHL, once they arrive in Germany, we only check the https://www.dhl.de/de/privatkunden.html and the DHL app in Polish.

⚠️ Keep in mind that status updates might appear with a delay, which is normal and doesn’t indicate any issues with the package.